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Sep 28,2023
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How long is the warranty period of laser welding machine reasonable?
      One problem that all laser welding machine manufacturers will encounter in the docking process with users is: How long is the service life of laser welding machine? This leads to more realistic questions - how long is the warranty period for your machine?

      This is a normal phenomenon, the manufacturers on the market are like rivers, countless, conscience brands, black heart businesses are also a lot, more often the user is impossible to guard against. From the user's point of view, we hope to achieve a win-win situation, manufacturers to help users achieve welding needs, to solve problems for users; The user contributes to the reputation of the manufacturer, so that the manufacturer can go further in the industry. In order to prevent the pit, the user must first determine the welding effect, and then determine the service regulations of the laser welding machine manufacturer. So when it comes to the service life of the laser welding machine, it is inevitable, and the manufacturer naturally cannot play a careless eye on these issues.

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       Fiber laser welding machine can adapt to a variety of complex welds, spot welding of various devices, and seam welding of thin plates within 1mm, cavity life (8-10) years, xenon lamp life of more than 8 million times. So generally speaking, the service life of laser equipment is relatively long, basically can be about eight to ten years.

However, the service life of the laser welding machine has eight years, which does not mean that the manufacturer's warranty period is so long. Even if you have not purchased laser welding machine, but also purchased other products, ordinary mechanical equipment warranty for one or two years is normal. Once the product is in the hands of the user, the right to use is in the hands of the user, the manufacturer can not predict the user's use of the machine, the loss of the machine in the process of use is inevitable, and there may be human factors to cause damage to the machine.

      Rather than pursuing the extension of the warranty period of laser welding machine, as a manufacturer, it is actually recommended that users establish long-term service contacts with manufacturers. New machines generally in the first two years there will be few problems, after all, what is new configuration, stability is also guaranteed, the key is the after-sales service and technical support in the later period.

      Many users have said that the machine bought two years after the warranty period, you can not find the original manufacturer, and now the machine will not operate when it encounters problems, or the parts have problems, and you have to run around looking for other laser welding machine manufacturers to provide after-sales support, but the general manufacturers only take their own machine technical advice, which is troubling.

This is also our advice to users, we pay more attention to the establishment of late contact with the laser welding machine manufacturers, so as not to use the machine for two years to find technical support.

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